To send faxes from your email all you need to do is:
Login at: http://www.faxplus.co.za/login with the details provided on your welcome mail
Please click on “forgot password” on the login page, if do not have your welcome mail.
When logged in click on the ‘Buy Credits’ menu item to open the credits options screen. Select the credits package you wish to purchase by clicking on the package title.
FaxOut is billed per minute and is based on a pre-paid system.
For a Credit Card Purchase (once-off purchase and subscription purchase)
1. Click on the Pay By Credit Card/Subscribe Using Credit Card button to open the confirm transaction window
2. Click on the Confirm button to open the credit card details page
3. Enter all of your credit card details
4. Click on the Submit button to process your purchase
5. Print this page for your reference by clicking on the Print button and close the window to return to your fax to email account
Please note that when subscribing to a credit bundle, credits will be deducted from your account on the same date every month that you subscribed to the service.
For a Direct Deposit
1. Click on the Direct Deposit button to open the payment reference window
2. Your reference number is displayed in the payment reference window as well as the bank account details to which the payments have to be directed. This page can be printed for your own reference
3. Once the deposit has been made, fax/email a copy of the deposit proof of payment to fax: 0865710571 or to email: support@faxfx.co.za for credit allocation
Sending faxes to other Fax to Email numbers and/or traditional fax machines using your email by following these easy steps:
1. Open your email program (Outlook, Windows Mail, IncrediMail…), and create a new blank email message
2. In the “To” field of the new email message, type the recipient’s fax number followed by @faxfx.net Example: 086xxxxxxx@faxfx.net
3. Attach the document that you would like to fax (NOTE: the email body will always be used as a coverpage, if no email body is present, only the attachment(s) will be sent)
4. Click on Send to send the fax
It is extremely important that you send the fax using the same e-mail address that you use to receive faxes on our inbound fax service.
Please remember, that when a fax is sent, you will receive notifications and if the fax does not go through the 1st time, our system will automatically resend the fax up to 6 times, so if you get a temp failed notification you must not resend the fax until you get the final notification which will be “failed” or “successful”. If the fax is sent again before the final notification you will be charged more because it will register as 2 faxes sent.
**PLEASE NOTE: Large documents like photos and high resolution scanned images will take longer to deliver due to the larger file size. As a reference, analogue fax lines capable of highest speeds will take 9.5 minutes to deliver a file of 1 megabyte in size.
If you have any further questions, please do not hesitate to contact us at support@faxplus.co.za
Click on the country on the map below that you would like to send a fax to to view the sending rate for that country.